Volunteers serving warm food to people at a community shelter
Emergency & humanitarian help

If you need help right now

Emergency phone numbers, where to apply for asylum, and free support organizations for food, shelter, children, women, violence survivors, patients, war survivors, LGBTQ+ people and those fleeing Ukraine — country by country.

In immediate danger, call your local emergency number first. The numbers below are official national emergency lines. If your life or someone else's is at risk, call before anything else. This page is guidance, not legal advice.

Who can help you

These established organizations offer free help worldwide. We link to their official pages because local shelter and soup-kitchen addresses change often — always confirm the nearest office through the links or your local emergency number.

Food, soup kitchens & shelter

Free meals, food banks, warm shelter and clothing through worldwide charities. Contact the nearest branch for the closest soup kitchen or bed.

Children & families

Protection, schooling, food and safe spaces for refugee children and their families.

Unaccompanied minors

Special protection, guardianship and safe care for children travelling alone.

Women & mothers

Safe accommodation, healthcare and counselling for women and pregnant mothers.

Violence & abuse survivors

Confidential help for gender-based violence, domestic abuse and trafficking. In immediate danger, always call your local emergency number first.

War survivors & missing family

Protection for people fleeing conflict and help to reconnect with family separated by war.

LGBTQ+ refugees

Safe relocation, legal help and community support for LGBTQ+ people fleeing persecution.

People fleeing Ukraine

Dedicated help, cash assistance and country guidance for people displaced from Ukraine.

Churches & faith-based aid

Faith-based organizations offering food, shelter, legal advice and companionship — regardless of your religion.

Country-by-country: numbers & where to apply

Official emergency numbers and the authority that receives asylum applications in each supported country.

Australia flag

Australia

Oceania
000
Police
000
Ambulance
000
Fire

General emergency: 000

Where to apply for asylum

Department of Home Affairs

If you are lawfully in Australia and fear persecution, apply for a Protection visa (subclass 866) with the Department of Home Affairs.

Official page
New Zealand flag

New Zealand

Oceania
111
Police
111
Ambulance
111
Fire

General emergency: 111

Where to apply for asylum

Immigration New Zealand — Refugee Status Unit

Lodge a claim for refugee and protection status with Immigration New Zealand as soon as you arrive.

Official page
United States flag

United States

North America
911
Police
911
Ambulance
911
Fire

General emergency: 911

Where to apply for asylum

USCIS (affirmative) / EOIR Immigration Court (defensive)

File Form I-589 within one year of arrival. In removal proceedings, you apply defensively before an immigration judge.

Official page
Canada flag

Canada

North America
911
Police
911
Ambulance
911
Fire

General emergency: 911

Where to apply for asylum

IRCC / Immigration and Refugee Board of Canada (IRB)

Make a refugee claim at a port of entry or inside Canada through IRCC; your hearing is held by the IRB.

Official page
United Kingdom flag

United Kingdom

Europe
999
Police
999
Ambulance
999
Fire

General emergency: 999

Where to apply for asylum

UK Home Office — Asylum

Claim asylum on arrival or as soon as possible with the Home Office, then attend your screening and substantive interviews.

Official page
Scotland flag

Scotland

Europe
999
Police
999
Ambulance
999
Fire

General emergency: 999

Where to apply for asylum

UK Home Office (with Scottish Refugee Council support)

Asylum is handled under UK law via the Home Office; the Scottish Refugee Council offers local advice and support.

Official page
Ireland flag

Ireland

Europe
112
Police
112
Ambulance
112
Fire

General emergency: 112

Where to apply for asylum

International Protection Office (IPO)

Apply for international protection at the IPO in Dublin; you will complete a questionnaire and attend an interview.

Official page
Japan flag

Japan

Asia
110
Police
119
Ambulance
119
Fire
Where to apply for asylum

Immigration Services Agency of Japan

Apply for refugee recognition at a regional immigration bureau; interviews are conducted by refugee inquirers.

Official page
South Korea flag

South Korea

Asia
112
Police
119
Ambulance
119
Fire
Where to apply for asylum

Korea Immigration Service (Ministry of Justice)

File a refugee application at an immigration office or at the port of entry under the Refugee Act.

Official page
Qatar flag

Qatar

Middle East
999
Police
999
Ambulance
999
Fire

General emergency: 999

Where to apply for asylum

Ministry of Interior (residency) / UNHCR for protection

Qatar has a political-asylum law; most protection cases are referred to UNHCR. Residency is arranged via the Ministry of Interior.

Official page
Dubai (UAE) flag

Dubai (UAE)

Middle East
999
Police
998
Ambulance
997
Fire
Where to apply for asylum

ICP / GDRFA Dubai (residency) — UNHCR for protection

The UAE processes residency through ICP/GDRFA; asylum-type protection cases are referred to UNHCR.

Official page
Russia flag

Russia

Europe / Asia
102
Police
103
Ambulance
101
Fire

General emergency: 112

Where to apply for asylum

MVD — Main Directorate for Migration Affairs (GUVM)

Apply for temporary asylum or refugee status at the local GUVM (migration) office of the MVD.

Official page
Georgia flag

Georgia

Caucasus
112
Police
112
Ambulance
112
Fire

General emergency: 112

Where to apply for asylum

Ministry of Internal Affairs — Migration Department

Submit an international-protection application to the Migration Department of the Ministry of Internal Affairs.

Official page
Paraguay flag

Paraguay

South America
911
Police
141
Ambulance
132
Fire

General emergency: 911

Where to apply for asylum

CONARE — National Commission for Refugees

Apply for refugee status through CONARE; residence is processed by the Dirección General de Migraciones.

Official page
Uruguay flag

Uruguay

South America
911
Police
105
Ambulance
104
Fire

General emergency: 911

Where to apply for asylum

CORE — Refugees Commission (Ministry of Foreign Affairs)

Present a refuge application to CORE; residence is handled by the Dirección Nacional de Migración.

Official page
Brazil flag

Brazil

South America
190
Police
192
Ambulance
193
Fire
Where to apply for asylum

CONARE / Polícia Federal

Request refuge at any Polícia Federal unit; your claim is decided by CONARE.

Official page
Chile flag

Chile

South America
133
Police
131
Ambulance
132
Fire
Where to apply for asylum

Servicio Nacional de Migraciones (SERMIG)

Submit a refugee-protection application to the Servicio Nacional de Migraciones.

Official page
Argentina flag

Argentina

South America
911
Police
107
Ambulance
100
Fire

General emergency: 911

Where to apply for asylum

CONARE / Dirección Nacional de Migraciones

Apply for refuge through CONARE via the Dirección Nacional de Migraciones.

Official page
Costa Rica flag

Costa Rica

Central America
911
Police
911
Ambulance
911
Fire

General emergency: 911

Where to apply for asylum

Dirección General de Migración y Extranjería (DGME)

Register your asylum request with the DGME (Unidad de Refugio).

Official page

Caribbean

Caribbean
911
Police
911
Ambulance
911
Fire

General emergency: 911

Where to apply for asylum

UNHCR (regional) / national immigration departments

Protection cases in most Caribbean states are supported by UNHCR; residence is arranged with each country's immigration department.

Official page
Malaysia flag

Malaysia

Asia
999
Police
999
Ambulance
994
Fire

General emergency: 999

Where to apply for asylum

UNHCR Malaysia

Malaysia is not a party to the Refugee Convention; asylum-seekers register directly with UNHCR Malaysia.

Official page
Indonesia flag

Indonesia

Asia
110
Police
119
Ambulance
113
Fire

General emergency: 112

Where to apply for asylum

UNHCR Indonesia

Asylum-seekers register with UNHCR Indonesia, which conducts refugee status determination.

Official page
Albania flag

Albania

Balkans
129
Police
127
Ambulance
128
Fire

General emergency: 112

Where to apply for asylum

Border & Migration Police / National Reception Centre

Express your intention to seek asylum to the Border & Migration Police; you are then referred to the asylum authority.

Official page
Montenegro flag

Montenegro

Balkans
122
Police
124
Ambulance
123
Fire

General emergency: 112

Where to apply for asylum

Ministry of Interior — Directorate for Asylum

Register your intention to seek asylum with the police, then apply to the Directorate for Asylum.

Official page
Bosnia & Herzegovina flag

Bosnia & Herzegovina

Balkans
122
Police
124
Ambulance
123
Fire

General emergency: 112

Where to apply for asylum

Ministry of Security — Sector for Asylum

Express your asylum intention to the police or Service for Foreigners' Affairs; the Sector for Asylum decides the claim.

Official page
North Macedonia flag

North Macedonia

Balkans
192
Police
194
Ambulance
193
Fire

General emergency: 112

Where to apply for asylum

Ministry of Interior — Section for Asylum

Submit your asylum intention to the police; the Section for Asylum registers and decides the application.

Official page
Northern Cyprus flag

Northern Cyprus

Mediterranean
155
Police
112
Ambulance
199
Fire
Where to apply for asylum

TRNC immigration (residency) — UNHCR referral for protection

Northern Cyprus has no formal asylum system; protection seekers are advised to contact UNHCR. Residency/work is via local immigration.

Official page
Cyprus flag

Cyprus

Mediterranean
112
Police
112
Ambulance
112
Fire

General emergency: 112

Where to apply for asylum

Asylum Service (Ministry of Interior)

Lodge your application with the Asylum Service; UNHCR Cyprus offers guidance on the process.

Official page
Malta flag

Malta

Mediterranean
112
Police
112
Ambulance
112
Fire

General emergency: 112

Where to apply for asylum

International Protection Agency (IPA)

Register your protection claim with the International Protection Agency and attend your interview.

Official page
Fiji flag

Fiji

Oceania
917
Police
911
Ambulance
910
Fire

General emergency: 911

Where to apply for asylum

Department of Immigration — UNHCR for protection

Residence and work permits are issued by the Department of Immigration; protection cases are referred to UNHCR.

Official page
Maldives flag

Maldives

Asia
119
Police
102
Ambulance
118
Fire
Where to apply for asylum

Maldives Immigration — UNHCR for protection

The Maldives has no asylum framework; work and dependent visas are handled by Maldives Immigration and protection cases via UNHCR.

Official page